We have immediate opening at our office for the CRM Executive. We are remotely supporting to our client fro our office for the Indian customers to manage quality functions. Please see the high level job role.
Customer Relation Mgt Executive
Job Description : ONLY FEMALE CANDIDATES
- To Answer queries/resolve problems of customers through phone calls.
- Attend & respond through email and chat to customers.
- Must have good computer skills particularly excel sheets, MIS, reports
- Experience in SAP environment is an advantage or willing to get training.
- Provide correct and quality information to customers on every call with good listening and English grammar skills.
- Having good skills to enter data with out error complaints/feedback/suggestions in the portal
- Able to manage MIS and metrics in the internal customer portal
- Must have ability to go deeper in to problems solving skills
- Should coordinate internally & externally with good relationship
- Language- Hindi Fluency is required
- Able to communicate confidently and politely, with good speaking skills.
- Awareness on MNC retail products.
- Detailed knowledge of company products, brand compare against competitors.
- Good computers skills (Quality & Speed)
- Ability to handle telephonic conversations confidently
- Good Listening & Comprehension skills
- Good speak, read & Write English & Hindi mandatory.
- Should be flexible to work 6 days in a week
- Work will be always on general shift
Work location- BTM Layout Bangalore
Looking for energetic, enthusiastic candidates who can join immediately
Kindly apply immediately
Walk in or call us.
ONLY FEMALE CANDIDATES
C ore E dge S olutions
# 138, 7th Cross, 29th Main | BTM Layout | Bangalore 560 076
Ph: 080 4122 7439
Perks and Benefitsincentives
Salary: Not Disclosed by Recruiter
Industry:FMCG / Foods / Beverage
Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations
Role:Associate/Senior Associate -(NonTechnical)
Desired Candidate Profile
COREEDGE SOLUTIONS LLP
Contact Company:COREEDGE SOLUTIONS LLP