Customer Relation Mgt / MIS Executive

0 - 3 Years
Bengaluru

Job Description

Hi,

We have immediate opening at our office for the CRM Executive. We are remotely supporting to our client fro our office for the Indian customers to manage quality functions. Please see the high level job role.


Customer Relation Mgt Executive

Job Description : ONLY FEMALE CANDIDATES

Key roles

  • To Answer queries/resolve problems of customers through phone calls.
  • Attend & respond through email and chat to customers.
  • Must have good computer skills particularly excel sheets, MIS, reports
  • Experience in SAP environment is an advantage or willing to get training.
  • Provide correct and quality information to customers on every call with good listening and English grammar skills.
  • Having good skills to enter data with out error complaints/feedback/suggestions in the portal
  • Able to manage MIS and metrics in the internal customer portal
  • Must have ability to go deeper in to problems solving skills
  • Should coordinate internally & externally with good relationship
  • Language- Hindi Fluency is required
  • Able to communicate confidently and politely, with good speaking skills.
  • Awareness on MNC retail products.
  • Detailed knowledge of company products, brand compare against competitors.
  • Good computers skills (Quality & Speed)
  • Ability to handle telephonic conversations confidently
  • Good Listening & Comprehension skills
  • Good speak, read & Write English & Hindi mandatory.
  • Should be flexible to work 6 days in a week
  • Work will be always on general shift

Work location- BTM Layout Bangalore

Looking for energetic, enthusiastic candidates who can join immediately

Kindly apply immediately


Walk in or call us.


ONLY FEMALE CANDIDATES


Regards,

Ganesh

C ore E dge S olutions

www.coreedgesolutions.com

# 138, 7th Cross, 29th Main | BTM Layout | Bangalore 560 076

Ph: 080 4122 7439

BANGALORE


Perks and Benefits 

incentives

Salary: Not Disclosed by Recruiter

Industry:FMCG / Foods / Beverage

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

PG:Other

Company Profile

COREEDGE SOLUTIONS LLP

An outsourcing company fro 2013 supporting Indian & APAC customers in IT, Non IT domain.Having good presence in India
View Contact Details+

Recruiter Name:Ganesh

Contact Company:COREEDGE SOLUTIONS LLP

Telephone:08041227439

Website:http://careers.coreedgesolutions.com

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